Refund Policy
PartyMath Complete is a digital product that unlocks immediately after a successful payment. We want the purchase experience to be straightforward and fair.
When refunds are available
We will consider refund requests made within 7 days of purchase. Refunds are generally available for:
- Duplicate charges.
- A successful payment where PartyMath Complete did not unlock and we are unable to resolve the issue.
- An accidental purchase reported promptly.
- Other reasonable circumstances we determine warrant a refund.
When a refund may be declined
Because PartyMath Complete is delivered digitally and may be used immediately, we may decline requests involving substantial use of premium features, abuse of the refund process, or requests made more than 7 days after purchase, except where applicable law requires otherwise.
How to request a refund
Use the PartyMath Contact page and select “Refund request.” Include the email used at checkout and enough information for us to locate the payment. Do not send full card numbers or sensitive payment credentials.
Processing
Approved refunds are sent back through the original payment method. Financial institutions can take additional time to show a refunded payment after it has been issued.